Accessibility Statement

Hunter Passport is committed to making our website and mobile application accessible to everyone, including people with disabilities. Whether you are checking your hunting license at home or showing it to a game warden two miles into public land, our goal is to ensure that experience works for all users.

Our Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), define how to make web and mobile content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

We apply these standards across both our marketing website at hunterpassport.com and our mobile application on Android (with iOS coming soon).

What We Have Done

We have taken the following steps to support accessibility across our products:

Semantic HTML and Structure

Our website is built with semantic HTML elements, providing a logical document structure that assistive technologies can interpret correctly. Headings, landmarks, lists, and form elements are used according to their intended purpose.

ARIA Labels and Roles

Where native HTML semantics are not sufficient, we use ARIA (Accessible Rich Internet Applications) attributes to provide additional context for screen readers and other assistive technologies.

Keyboard Navigation

All interactive elements on our website are reachable and operable using a keyboard alone. Focus indicators are visible so users can track their position on the page.

Screen Reader Support

We design and test with screen reader compatibility in mind. Images include descriptive alt text, form inputs have associated labels, and dynamic content changes are announced appropriately.

High Contrast and Outdoor Readability

Our mobile app is designed for use in challenging outdoor conditions, including direct sunlight. The Quick Display mode uses high contrast (dark background with large white text) to ensure license information is readable in any environment. This design choice benefits all users, particularly those with low vision.

Responsive Design

Our website and app adapt to a wide range of screen sizes and orientations. Content remains usable whether accessed on a small phone screen, a tablet, or a desktop browser.

Dark Mode

We support system-level dark mode preferences, reducing eye strain in low-light conditions and improving readability for users who are sensitive to bright displays.

Offline-First Architecture

Our app works without a network connection. This is a core accessibility feature: it removes the barrier of unreliable connectivity, ensuring that users in remote areas have full access to their license information at all times.

Known Limitations

We are continuously working to improve accessibility across our products. The following areas are known limitations that we are actively addressing:

• PDF and image-based license content. Original license images captured through our OCR scanning feature are user-uploaded photographs. We extract text from these images into structured, accessible fields, but the original images themselves may not have alt text that fully describes their content.
• Third-party components. Some third-party services integrated into our platform, such as payment processing and authentication providers, may have their own accessibility limitations that are outside our direct control. We select vendors with strong accessibility practices and advocate for improvements where needed.
• Ongoing testing. While we test with common assistive technologies, we have not yet completed a formal third-party accessibility audit. This is planned and we will update this statement with the results.

We treat accessibility as an ongoing effort, not a one-time project. If you encounter a barrier we have not listed here, we want to know about it.

Reporting Accessibility Issues

If you experience any difficulty accessing our website or mobile application, or if you have suggestions for how we can improve, please contact us:

Email: support@hunterpassport.com

When reporting an issue, it is helpful to include:

• A description of the problem you encountered
• The page or screen where the issue occurred
• The device, operating system, and browser or assistive technology you were using
• Any steps to reproduce the issue

We take every accessibility report seriously and will respond within five business days. Our goal is to provide a reasonable accommodation and to fix the underlying issue as quickly as possible.

Third-Party Content

Our website and app may link to or integrate with third-party services, including app stores, payment processors, and authentication providers. While we choose partners who share our commitment to accessibility, we are not responsible for the accessibility of external websites or services. If you encounter an accessibility issue on a third-party site reached through our platform, we encourage you to contact that provider directly and to let us know so we can evaluate the integration.

Continuous Improvement

Accessibility is a core part of how we build Hunter Passport. We regularly review our products against WCAG 2.1 AA criteria, incorporate accessibility into our development process, and welcome feedback from our users. This statement will be updated as we make progress and as standards evolve.